Privacy Policy

Privacy Policy

Privacy Policy
Provideoinstruments, Inc. (“Provideoinstruments”) respects your privacy and provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of our products, websites and services (collectively, “Provideoinstruments Products”). This Privacy Policy explains what information we collect, how we use that information, and what choices you have concerning the information you provide us. By accessing and using Provideoinstruments Products, you agree to accept the terms and conditions of this Privacy Policy and understand that our policies may evolve in the future.

We collect and store information you provide through our website when you place an order, create an account, contact us with a question or use any of our products.

The information we collect from you includes things like:

Your name
Your mailing, billing and or shipping addresses
Your phone number
Your e-mail address
Your credit card number and other payment information
It may also include information you give us about other people, such as the name and address for shipping.

In the process of using Provideoinstruments Products, you may voluntarily provide “Personally Identifiable Information”, such as your name, postal address, telephone number, email address, or other information that can be used to identify you. For example, you may provide this information when you sign up to purchase or register a Provideoinstruments Product, register for a “Provideoinstruments Account”, or participate in promotions. We may also offer in the future, additional features, services and promotional opportunities that may require you to submit Personally Identifiable Information to participate.

When you use Provideoinstruments Products, our servers automatically record “Anonymous Information” such as your IP address, your ZIP code, your Media Access Control address, your Provideoinstruments Product ID, the hardware and firmware version of your Provideoinstruments Product, the type of browser you use, the websites that you visit, and the number and frequency of users of Provideoinstruments Products. Provideoinstruments does not associate Anonymous Information with Personally Identifiable Information.

Like many companies, we may also use “cookies” to collect information when you visit our website. A cookie is a small data file that we transfer to your computer and is stored on your hard drive. When you visit our websites the cookie identifies your computer to us so that you do not have to re-register each time you visit. We may also use cookies to measure the traffic to our site and its different services and features, and other miscellaneous uses. If you do not accept cookies, however, you may not be able to use all portions or all functionality of our Provideoinstruments Products.

We use or may use the information we collect for fulfilling orders, requests for products, processing returns and exchanges, tracking and confirming online orders, delivering and or servicing our products.

We use or may use Personally Identifiable Information that you provide us for such purposes as responding to your requests for information, products or services, customizing the advertising and content you see, and communicating with you about our offerings. We may also use Personally Identifiable Information in conjunction with data from our products such as channel scan information and IP addresses to support and diagnose problems for our customers.

We use or may use Anonymous Information to determine how people use Provideoinstruments Products. For example this data tells us information including how often users click on advertisements, which websites are visited most frequently, and which components or areas of Provideoinstruments Products are the most popular. Analyzing this aggregate data allows us to improve the offerings and performance of Provideoinstruments Products.

Our Provideoinstruments Products may also automatically contact our main servers to determine if updates are available. When this happens, we collect the version number of the software you are running, the IP address, and the Provideoinstruments Products ID.

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

We use a variety of third party contractors to perform services such as website management and hosting, online product purchases and shipping, credit card processing and email marketing. In such instances, your Personally Identifiable Information may be shared with these agents or contractors but only for the purpose of performing services on behalf of Provideoinstruments and in accordance with this Privacy Policy.

We aggregate the Anonymous Information that we collect and may exchange it with affiliates and other partners who are interested in the use and performance of our Provideoinstruments Products. We may share this type of data so that our partners also may provide you with an optimal user experience and better understand how users access Provideoinstruments Products.

We will disclose Personally Identifiable Information as required by law, or if in our judgment, it is necessary to protect Provideoinstruments or our employees or users from harm, loss or liability. If we merge with or are acquired by another company or we sell substantially all of our assets, the acquirer or resulting company will receive and may continue to use the information you have provided as described in this policy. In the unlikely event we cease operation or enter bankruptcy, your information may be transferred to and used by another company that acquires our assets or offers similar or related products or services. You acknowledge that such transfers may occur, and that any such acquirer or successor may continue to use your information as set forth in this policy.

When you register Provideoinstruments Products, you have the option of checking a box to tell us that you do not want us to send you any information about our products and services, or that you do not want to receive information from our partners and others about products and services that might interest you. We will keep track of your decision in our database. Even if you choose not to receive information from us, we reserve the right to communicate with you on matters we consider especially important. Further, please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of Provideoinstruments Products, and you are responsible for reviewing such legal notices for changes.

You are able to add or update certain information on pages, such as those listed in the “Personally Identifiable Information you can access” section above. When you update information, however, we often maintain a copy of the unrevised information in our records.

You may delete your account by calling Provideoinstruments’s customer support line at 1-844-PVI-INFO (1.844 784-4636). Please note that some information may remain in our records after deletion of your account.

Provideoinstruments Products may contain links to other web sites. This Privacy Policy does not apply to the practices of any company or individual that Provideoinstruments does not control, or any websites or services that you link to from Provideoinstruments Products. You should use caution and review the privacy policies of any web sites or services that you visit from ours to learn more about their information practices.

If you use our bulletin boards, post user comments regarding content available through Provideoinstruments Products, or engage in similar activity, please remember that anything you post is publicly available. Portions of your user profile may also be available to other users of our websites.

During sessions in which you give us information such as credit card numbers, we encrypt your transmissions using SSL (“Secure Sockets Layer”), and other security technology. This procedure guards against interception of the information while it is on the Internet. We keep the Personally Identifiable Information you provide on servers that are protected by firewalls and other technological means against intrusion or unauthorized access. They are located in a physically secure facility, however, there is no such thing as “perfect security” on the Internet. We rely on you to select passwords that cannot be guessed easily and to safeguard those passwords from disclosure. Please contact us if you have any information regarding unauthorized use of Provideoinstruments Products at

We do not intend that children will use Provideoinstruments Products. We do not solicit or knowingly collect information from children under 13 years old, nor will we knowingly accept registration from them. If a parent or guardian becomes aware that his or her child has provided us with Personal information without their consent, he or she should contact us at If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

We may make changes to this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the bottom of this page. For changes to the privacy statement that we deem to be material, we will notify you by posting an announcement on our website at

Effective Date: The Effective Date of this Privacy Statement is January 1, 2015

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